Sales Policy

How to Order

Via Website:

• Orders and quote requests can be placed through the web site via the Contact Us page.  First fill in your name and contact email address.  Then in the Enquiry section list the product you wish to order/request quote including the product's code and the quantity you desire.  A representative will get back to you within 24 hours.

Via Email:

• Alternatively you can email your order/quote request direct to our sales department at sales@aardwolfaustralia.com.

Via Phone:

• Order/quotes over the phone can also be made between 9am-5pm weekdays on 0422 916 907.

Delivery Terms

Delivery terms are ex-warehouse, therefore all customers must take care of their own freight charges from our Sydney warehouse to the delivery address.


Terms of Sales

All prices are in AUD by default.

Payment terms are payment in advance.


Warranty

At the time of delivery it is necessary to check that the Aardwolf product has not been damaged during shipment.  Any claims must be presented within 8 days of the date of delivery of the product.

We grant you 12 months warranty from the day of purchase on the Aardwolf product if the fault lies with faulty material or poor workmanship.  Warranty does not cover abuse or misuse of the Aardwolf product.